When will my order arrive?
Every item is made to order. Production takes 2–5 business days, then shipping transit is added on top. US orders typically arrive within 5–9 business days total. International delivery can take up to 25 business days. You'll get tracking by email as soon as your order ships.
Why does my order take a few days to ship?
Because it doesn't exist until you order it. Print-on-demand means no warehouse shelves — your shirt or hoodie is printed for you, which takes 2–5 business days before it leaves the facility.
What if my order arrives damaged or misprinted?
Send us a photo of the issue within 30 days of delivery and we'll reprint or replace it free. That's a promise from our production partner and from us.
Can I return or exchange an item?
Because each item is made to order, we can't offer returns or exchanges for buyer's remorse or for ordering the wrong size — please check the size guide carefully before ordering. If your item arrives damaged, defective, or wrong, we'll always make it right (see above).
Which size should I order?
Check the size guide on each product page — it lists actual garment measurements in inches for sizes S through 2XL. When in doubt between sizes, most customers size up for hoodies.
Do you ship internationally?
Yes, we ship worldwide. International transit is 5–20 business days after production. Any customs fees are the buyer's responsibility.
How do I contact you?
Email clockoutgear@gmail.com — a real person (usually awake at night, appropriately) will get back to you.
Is there a discount?
Use code CLOCKOUT25 at checkout for 25% off during our launch period.